Terms and Conditions

Security and privacy

• Your Online Security: Phishing
• Things to Keep in Mind About Email Forgery
• Determine if an Email Is Really from Monarkworldwide.com
• Determine Whether Someone Is Spoofing the Monarkworldwide.com Site
• Take Action if You Receive a Suspicious Email or Visit a Suspicious Website
• Privacy Policy

Online Security

Your Online Security: Phishing We'd like to share some information with you about the practice known as "phishing." Below, you'll find valuable information about things you should keep in mind as you surf the Internet and read your email to help protect your identity and privacy online.

Find Out More About Phishing

Phishing is the practice of tricking people into providing personal or confidential information for the purpose of committing fraud. Phishing can happen through verbal conversation and online via two common methods: email forgeries and spoofed websites.

Things to Keep in Mind About Email Forgery

Email forgeries or phishing scams use email messages to deliver misrepresentations to users. You may have seen them in your inbox or read about them in the news ? emails designed to appear as though they come from legitimate businesses, but in truth come from con artists intent on fraud.

Many sophisticated phishing emails are designed to trick someone out of a password to an online account, such as a bank account or credit card, so the con artist can use the account to money-launder or commit fraud. The emails claim to be conducting an audit and may ask for passwords and account numbers for authentication.

Keep the following in mind when you receive an email:

• Sender's Email Address - Phishing or "spoof" emails may include a real email address in the "From" line. The "From" line can be edited before it is sent, and the con artist will often put a real email address (such as help@Monarkworldwide.com) in it to make it look like we sent it to you.
• Email Greeting - Many spoof emails will begin with a general greeting like "Dear Customer." The con artist doesn't know your name, so the greeting won't be specific to you.
• Account Status - Most spoof emails try to deceive you with the threat that your account is in jeopardy and you will not be able to shop on Monarkworldwide.com if you do not update it immediately. The email may claim that Monarkworldwide.com is updating its files or accounts.
• Links in an Email - While many legitimate emails have links included, please remember that links can be forged, too. One way to spot a forged link is to roll your mouse over it. Many email programs will show you the real location of the link in a little bubble that pops up or at the bottom of the reading window.
• Requests for Personal Information - Spoof emails often include requests that you enter sensitive personal information, such as a User ID, password or bank account number, by clicking on a link or completing a form within the email.

Determine if an Email Is Really from Monarkworldwide.com

Keep the following in mind when reading your email:

• Monarkworldwide.com will never ask you to email personal information, such as your password, bank account or credit card information
• We will never send you an email that claims we have lost or are updating your records
• We may ask for you to verify personal information already provided to us if we suspect any fraud activity, but will never threaten to close your account if you do not provide us with personal information
• We will never send unsolicited emails that contain attachments. If you receive an email claiming to be from Monarkworldwide.com that includes an attachment, please do not open it.

If you receive an email that is purportedly from Monarkworldwide.com that contains any of the above, it is likely a spoof email. Please refer to the Take Action if You Receive a Suspicious Email or Visit a Suspicious Website section.

Determine Whether Someone Is Spoofing the Monarkworldwide.com Site

It's important to note that websites can also be faked or "spoofed." Users may be directed to these sites through a variety of links, including those shown in phishing emails as well as in search results on some of the major search engines. Some things to look for:

• Make certain ".Monarkworldwide.com" is immediately before the first "/". There must be a "." before "Monarkworldwide.com" for the address to be legitimate.
• Beware of subtle misspellings ? these are often used as the URLs for spoofed sites
• Ensure the URL in the link matches the URL of the site it takes you to. One way to spot a forged link is to roll your mouse over it. Many email programs will show you the real location of the link in a little bubble that pops up or at the bottom of the window.

You also want to make certain that the site uses Secure Sockets Layer (SSL) technology when capturing and processing personal information for transactions. SSL is normally denoted by a gold lock icon in the lower right corner of your screen.

Take Action if You Receive a Suspicious Email or Visit a Suspicious Website

If you suspect you have been sent an email that is from a forged email address, please forward the email to us at abuse@Monarkworldwide.com Please don't cut and paste the email, and don't change the subject line or forward it as an attachment, as that makes it harder for us to investigate. If you are ever in doubt about the authenticity of an email, don't provide personal or sensitive information to the sender of that email. If you suspect that you are or have been on a spoofed site purporting to be Monarkworldwide.com, please send an email to abuse@Monarkworldwide.com And please don't enter any personal or sensitive information on the site.

The Monarkworldwide.com Privacy Policy

At Monarkworldwide.com, Inc. we are committed to protecting your privacy online. Our Privacy Policy demonstrates our firm commitment to protecting the privacy of our customers. We use the information that we collect about our customers to fulfill product and service purchases and to create a more personalized online experience.

When you shop at Monarkworldwide.com, we collect transactional information, or Personally Identifiable Information, from you such as your name, telephone number, e-mail address, billing address, shipping address, credit card or other payment information and a password. Monarkworldwide.com does not sell or rent your transactional information to others without your prior consent. Monarkworldwide.com uses customer information only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, and enhancing the user experience.

Monarkworldwide.com uses cookies to help identify you when you visit the site. The cookies contain randomly assigned user identification numbers, the country where you are located, and your name to welcome you back to the site. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. Cookies MUST be enabled on your system to shop at Monarkworldwide.com

Monarkworldwide.com will occasionally offer special promotions. When you enter a promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation.

At Monarkworldwide.com you can be assured that your transactional information is secure, consistent with current industry standard SSL encryption technology. The importance of security for all transactional information associated with our customers is of utmost concern to us. Our secure servers protect the information using state of the art firewall technology. All customer transactional account information is kept on a secure server.

Please be aware that our site may contain advertisements and links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linking from or to our site are not covered by the Monarkworldwide.com Privacy Policy. Monarkworldwide.com has no control over the use or disclosure of user data on other sites on the Internet and we recommend that you review the privacy policies of such sites to determine your privacy rights on such sites.

Monarkworldwide.com will remain committed to protecting your privacy online. We may change our Privacy Policy from time to time. When such a change is made, we will post the revised Privacy policy on our website so please bookmark this page and check back periodically. Any changes, corrections or updates to your transactional information can be edited during the purchase process. Questions regarding the Monarkworldwide.com Privacy Policy should be directed to comments@Monarkworldwide.com or may also be sent directly to the following address: